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KB #240142: How to transfer an Encryptionizer license from one machine to another (v2201.1.0 and later)
Type:
Information
Summary:
You are upgrading or otherwise need to move an installation of Encryptionizer to another machine. You are allowed to transfer installations for licenses under a current support agreement only.
Additional Information:
These instructions are specific to Encryptionizer 2023 and later (2201.1.1), as this version uses a different license activation method from previous versions.
If you have Encryptionizer 2023 or later installed, the version number of the primary Encryptionizer driver (NLEMSYS.SYS) is 2201.611.55 or higher.
To detemine the driver version installed, please see this KnowledgeBase article:
KB #240145: Determine Current Encryptionizer Driver Information
If you have an earlier version on your original machine, we recommend that you install Encryptionizer 2023 and later on the new machine, as support for activating previous versions of the software on new machines has been discontinued starting Jan 1, 2024. If you require assistance, please contact NetLib Support.
To move your license:
- We recommend to always install the latest version of software available. You can download the latest version of Encryptionizer from your License Portal.
- Install Encryptionizer to the new machine using a Temporary License. Your License Portal typically has at least one Temporary License good for 45 days available for use. A Temporary License can used on any machine.
- If you need a new Temporary License, a longer period of time for the Temporary License, or reminder of where you can download the latest software, please contact NetLib Support.
- Once you have installed and configured the software on the new machine (see below on Moving your database(s) to the new server):
- On your original machine, open License Management screen from the Main Menu (nlmenu.exe)
- Choose Deactivate. Follow the instructions so that you may reclaim an activation (see the License Management Guide for more information and instructions). Once deactivated, Encryptionizer no longer will function on the old machine, and the activation will be available to use on the new machine.
- If you need the old machine to continue running concurrently, you can activate it with a new Temporary License. If you need machines to run concurrently for a longer period of time, please contact NetLib Support.
- On the new machine, open License Management screen from the Main Menu.
- Choose Update and then Replace to replace the Temporary License with the perpetual permanent license. Use the same License ID and Activation password from the original machine. You can find this information in your License portal.
- At anytime, you can view your active installations for each of your licenses on your License Portal.
- If you need to extend the period that a Temporary License is running, you can replace the Temporary License with new one, or contact support who can extend the Temp License you are using. Make sure to Refresh the license after you have received notification that it has been extended.
To Move your database(s) or files to the new server:
- Activate your Encryptionizer Software on the new server , as described above.
- Run the Administration Wizard on the new machine to set up the encryption key profile which will allow a secured service or application toread the encrypted files. The encryption keys set up for the original machine should match those entered in the new machine.
- Restart the secured service or application on the new machine to load the new Encryption key profile
- Once the secured service or application has restarted, you should be able to use/attach the encrypted database files or restore the encrypted backup copied from the original server. No need to decrypt your original database or backup.
Encryptionizer installations can be moved from one machine to another provided the license is covered by a current support agreement. Licenses no longer covered by a support agreement can run perpetually on the machine on which they are installed when support expired, but are not eligible to be moved to new machines or virtual environments. If you need to move an installation that is no longer covered by a current support agreement, please contact NetLib Support
Last modified: 4/12/2024